Privacy Policy

Welcome to Vidwuz (“Vidwuz,” “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. When you visit our website Vidwuz.com, and more generally, use any of our services (the “Services” which include the website), we appreciate that you are trusting us with your personal information.

This Privacy Statement applies to all information collected through our Services (including our Website, as described above) and any related services, sales, marketing or events.

We take your privacy very seriously. In this privacy statement, we strive to explain to you in the clearest way what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read it carefully, as it is important. If there are any terms in this privacy statement that you do not agree with, please stop using our services immediately.

What Information Do We Collect

All the information we collect below is used to provide and improve the service. We will not use or share your information with anyone except as described in this Privacy Policy. In order to maximize your privacy, Vidwuz only collects minimal information to provide a better user experience.

Service Data

In order to provide you with our Products and Services, we may collect limited personal information. The personal information that we may collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

• Email addresses (with consent only)
• Username (with consent only)
• Uploaded content (with consent only)
• Metadata such as the source of that content (with consent only)
• IP Address (automatically collected)
• Web Browser Type and Version (automatically collected)
• Operating System (automatically collected)
• Log and Usage Data (automatically collected)
• A list of URLs starting with a reference site, your activity on our Site

Customer Service and Technical Service

When you contact us via email or request support online, we may collect or ask you to provide necessary information.

Such information may include, but is not limited to, your name, email address, order number, how you use our services, how you interact with our services when you use our services, the actions you take on our platform (such as the number of images you generated, your sharing activities, or third-party integration you enable), your computer or device information (such as hardware and system versions, crash logs, screenshots, video recordings, etc.). In general, we will not collect more information than is necessary to investigate the issue you encounter. We will only use such information to provide customer service and/or resolve the technical issues you encounter.

Cookies

When you visit our website, we may store cookies (and other tracking technologies such as web beacons and pixels) on your computer to facilitate and customize your use of our website. A cookie is a small data text file that a website stores on your computer's hard drive (if your web browser permits) that can be retrieved later to identify you to us. Our cookies may store information about your account information. You can always reject our cookies if your browser permits, but such disabling may cause certain features of our website to not function properly and your online experience may be limited. You can choose to delete cookies at any time; however, you may lose any information that enables you to access our website more quickly and efficiently, including but not limited to login and personalization settings. It is recommended that you keep your internet browser and operating system up to date and consult the help and guidance provided by the developer of your internet browser and the manufacturer of your computer or device if you are unsure how to adjust your privacy settings.

Information We Receive from Third Parties

Vidwuz may interoperate with third parties to provide you with a seamless experience. Third parties may share some of your information with us, such as your name, email address, or other information necessary to enable the integration. In addition, if you register or log in to our services using one of our single sign-on providers (such as Google, LinkedIn, and Facebook), we collect authentication data that the provider provides to us in order to log you in.

Placing an Order

When you purchase our products or services, billing is handled by a third-party service provider acting on our behalf; therefore, you are purchasing directly from the service provider, not from Vidwuz. The processing of your personal information will be subject to any privacy policy or terms of service posted by the service provider.

The service provider may request billing information, such as your name, email address, home or work address, telephone or mobile number, payment information (including credit card number, expiration date, security code, issuing bank name, etc.). The purpose of this information is to fulfill orders, process payments, deliver products, provide customer service, etc. Third-party service providers may transmit some of your personal information to us, but not payment information. We may use the information received to verify your subscription, contact you about the status of your order, and renew your subscription (if applicable).

We have agreements with all third-party service providers that they will not use our users' personal information for their own marketing purposes or share this information with other parties.

Use of social networks

If you choose to "share" Vidwuz products with friends through Facebook or other social networks, you may receive cookies from these websites. We do not control the setting of these cookies, so please check these websites for more information about their cookies and how to manage them.

Additional note: Once Vidwuz videos and images are posted to other third-party platforms, the content will be subject to the constraints and management of the platform.

How Do We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Any of the information we collect from you may be used in one of the following ways:

To facilitate account creation and logon process

If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allow us to collect from those third parties to facilitate account creation and the login process for the performance of the contract.

To edit information

You may review and edit any of your Information by using your e-mail address and password. If you cancel your account, your Personal Information shall be deleted from our database.

To send administrative information to you

We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

To provide and protect our Services

We may use your personal information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention) and provide you with our video and image creation services.

To improve our websites and service

Analyzing your use of our Site and gathering feedback, we continually strive to improve our website offerings based on the information and feedback we receive from you. All information is completely anonymized, and your real information will not be exposed or used.

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. With your permission and/or where permitted by law, we may also use your data for marketing purposes, including contacting you by email with news and offers about our products and services.

To send periodic emails

The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If at any time you would like to unsubscribe from receiving future emails, you can follow the detailed unsubscribe instructions that we included at the bottom of each email.

How and Where Do We Store Your Data?

We will only keep your data for as long as we need it to be used in accordance with the rules and/or with your permission. In any case, we will review it when appropriate to determine whether we need to keep your data. If we no longer need your data, we will delete it in accordance with the terms of our data retention policy.

Our data retention policy is as follows:

1. Your data will be deleted within 72 hours of receiving the request.

2. Subscriber data will be deleted immediately after you click "unsubscribe" at the bottom of any email sent by our company or that you manually request.

3. Data security is very important to us, and in order to protect your data, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the data collected through our website.

4. Despite our security measures, it is important to remember that the transmission of data via the Internet may not be completely secure, and you are advised to take appropriate precautions when transmitting data to us over the Internet.

How Do We Share Your Information

We only share information with your consent to comply with the law, to provide you with services, to protect your rights, or to fulfill business obligations.

Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Legal Obligations: We may disclose your information where we are legally required to do so, to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information when we believe it is necessary to investigate, prevent, or take action in response to potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit or use the Site. These companies may use information about your visits to the Site and other websites contained in web cookies and other tracking technologies to provide advertisements about goods and services that may be of interest to you. For example, Google Analytics.

Security and Confidentiality

We understand and accept our responsibility to protect your data. Our employees have a duty of confidentiality. We use industry-standard information, security tools and measures, as well as internal procedures and strict guidelines to prevent information misuse and data breaches, but we cannot guarantee that our systems are absolutely secure (in fact, no method of transmission over the Internet or method of electronic storage is 100% secure). If you become aware of any potential data breach or security breach, please contact us immediately. We will take all steps necessary to investigate the incident, including preventive measures.

In addition, it is important for you to understand that it is your responsibility to protect the security of your account password registered with the Vidwuz Service. The password should be strong and unique and not easily guessed. It should be known only to you. It is also important that you keep a copy in a safe place for your own reference, as you will need the password to decrypt all data you have saved in our service. We cannot decrypt your data.

How to Access, Control, and Delete Your Data

When you submit information through our website, you may be given options to limit our use of your data. Our goal is to give you strict control over our use of your data (including the ability to opt out of receiving emails from us, which you can do by unsubscribing using the link provided in our emails).

You can add, delete, edit, and change any data saved in the Vidwuz service at any time by logging into your account.

You also have the right to deactivate and delete your Vidwuz account at any time by contacting us at support@vidwuz.com. However, some information may be retained in archived/backup copies to comply with our legal obligations, resolve disputes, and enforce our agreements.

For information processed by third-party partners, you have the right to access your personal information. If you want to access, correct, amend, or delete inaccurate data on our third-party partner platforms, you should contact them directly as they are the data controllers and Vidwuz has no control over this information.

Information Guarantee Disclaimer

Notwithstanding the other provisions in this Policy, we are not responsible for the accuracy, correctness, and security of any information we collect, store, and disclose to you or anyone else.

Our Policy only addresses the use and disclosure of information we collect from you. If you disclose your information to other parties or websites on the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Therefore, we encourage you to read the terms and conditions and privacy policies of each third party to which you choose to disclose information.

Children’s Privacy

Our services are not intended for children under the age of 18 ("Children") without the consent of their legal guardians. We do not intentionally collect personally identifiable information from children under the age of 18. If you discover that a child has provided us with personal data without the consent of their legal guardians, please contact us. If we discover that we have collected personal data from a child without the consent of their legal guardians, we will take steps to delete that information from our servers.

Changes to This Privacy Policy

We may update this privacy statement from time to time. Updated versions will be indicated by an updated "Last Updated" date and the updated versions will be effective as soon as they are accessible. If we make material changes to this privacy statement, we will post them on the Site. Your continued use of the Services following any such changes will be considered as your consent to the amended Privacy Policy.We encourage you to frequently review this Privacy Statement to learn how we are protecting your information.

Contact Us

You may direct questions concerning this Privacy Policy by email to support@vidwuz.com.